Recruiting Ethics

Rollins Search Group strives to maintain the highest professional ethical standards possible. We strive to put the client and candidate first. We believe in treating clients and candidates the way we ourselves would want to be treated.

Rollins Search Group Ethics Statement

• We will never forward your resume to a company without your prior knowledge.
• You will always be kept aware of your status once presented for a position.
• We do not 'make up' positions or candidates.
• We do not falsify information.
• When presenting opportunities we will do so in an honest and straightforward manner.
• We attempt to answer all questions in an honest and truthful manner.
• We will not knowingly misrepresent a company to a prospective candidate.
• We will not knowingly misrepresent a candidate to a prospective hiring company.

also,

Rollins Search Group, Inc. belongs to the Georgia Association of Personnel Services which follows the National Association of Personnel Services "Standards of Ethical Practices" statement. Being a member of Georgia Association of Personnel Services, we also follow and fully support their guidelines in our recruiting practice. They are as follows:

National Association of Personnel Services "Standards of Ethical Practices" statement.

Relation between recruiter and candidate:

• Candidates shall be referred to employers/clients for interviews only on job openings for which at least verbal authority has been given by the employer/client.
• Representations made to candidates about the duties, probable length of the employment, hours and salary of prospective positions shall be in conformance with the best knowledge of the recruiter.
• Precaution shall be taken against referring any candidate to employer/clients who are known to engage in illegal, immoral, or any questionable business practices.
• Information about a candidate will be used only for the purpose of finding employment for that candidate. Confidential information shall be treated accordingly.
• A candidate shall be aware of charges, if any, before being permitted to incur any obligation for services rendered. Any monetary obligations shall be fully disclosed in a written agreement, a copy of which shall be provided to the candidate, and it shall set forth any circumstances meriting adjustment. Fees for all placements through Rollins Search Group, Inc. are paid for by the hiring company.
• No candidate shall be referred to any employer where a strike or lockout exists or is impending (according to the best knowledge of the recruiter) without being notified of such condition.

Relation between recruiter and client company:

• A candidate's employment record, qualifications, and salary requirements shall be stated to the employer/client as accurately and fully as possible, or as requested.
• A candidate shall be referred to the employer/client for an interview, only with prior authorization of the employer/client, which may be given verbally.
• Confidential information relating to the business policy of employer/clients, which is imparted as an aid to the effective handling of their job requirements, shall be treated accordingly.
• Candidates shall not be solicited for other positions while they are still in the employ of the company with whom they have been placed by the firm in question, unless the candidate initiates reactivation of his/her application.
• Direct mail, bulletins and resumes of candidates that are presented to employer/clients, shall represent bonafide candidates.

Relations between personnel service firms, clients, candidates, employees and each other:

• A candidate, employee, personnel service, or employer who has a complaint about a personnel service should be directed to file the complaint with the Chairperson of the Ethics Committee in his/her state or in care of NAPS Headquarters in Alexandria, VA. The firm receiving the complaint should not become involved.
• The Association provides adequate means for assuring adherence by members to its Standards of Ethics. To further the effectiveness of these procedures, each member shall be responsible for bringing to the attention of the Association's Ethics Committee (or local counterpart) any violations of these standards. The Ethics Committee shall process any such complaint in accordance with its usual procedure, and, where the facts warrant it, the Ethics Committee shall bring the matter to the attention of the appropriate government authority for its action.
• A member shall not in the course of advertising, public relations efforts, or any other activity, permit the demeaning or criticizing in any manner whatsoever of any other personnel service firm.

Advertising

• Positions listed in newspapers or other media shall be factual and refer to bonafide openings available at the time that copy is given to these publications.
• All advertising promotion or announcements regarding certification must conform to the standards and format of the NAPS Certification Program.
• Temporary assignments listed in newspapers or other media shall be representative of the types of openings generally available through the temporary service.

Service Charges

• No candidate shall be obligated for a contingency service charge until an offer and acceptance has been made between employer and candidate . Rollins Search Group, Inc. positions are client fee paid. No fee is charged to the candidate.
• Adjustments and refunds of service charges shall be made promptly, in accordance with the highest ethical standards.
• No client or employee shall incur charge unless they have been made aware of that charge before it is incurred.

General

Members shall cooperate with and permit at any time, complete and thorough investigation of an alleged violation of ethics or standards that tends to reflect on the business practices of the individual service and the Association, by the elected officers or duly appointed committee of the National Association of Personnel Services and shall abide by decisions of the investigative committee.

Note: These Standards of Ethical Practices in no way supersede or replace the requirements of local ordinances or state and federal laws.